Contacts

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All LOB Contacts

External Phone Numbers

Name Local Long Distance Fax # Notes
Accu-Check 1-888-355-4242 1-888-744-3671
Adult Protective Services Statewide Central Intake 1-866-654-3219
Advanced Imaging Ordering Program (NIA) 1-866-236-8717 1-800-784-6864 Website: RadMD
Apria 505-881-9111 1-888-492-0010
APS HR: APS Employee Benefits 505-889-4859 505-889-4882 Email: employee.benefits@aps.edu
Assist America 1-800-872-1414 1-609-986-1234 Email: medservices@assistamerica.com (non-emergencies)
BCBS Centennial Care 1-866-689-1523
Benefit Source 505-237-1501
Benefit Source: For Iplan/Group 1-855-201-0017 Also referred to as TDA (Total Dental Administrators)
BeWellNM/HIX 1-833-862-3935
Briova 1-855-427-4682 Website: Briova
Briova - Specialty Pharmacy 1-855-427-4682 Website: Briova
CABQ HR 505-768-3758
CastisRx 314-652-3121 1-800-652-9550 314-652-3126
Catamaran 1-866-528-5829
Centennial Care Member Rewards Website: Centennial Care Rewards
Certified Language International 1-855-774-5833
  • Customer Code: PRESH
  • CLI Instruction Flyer
Child Protective Services 1-855-333-7233
City of Albuquerque Mobile Health Unit 505-220-6562
Clinical Justification Form 505-843-3019
Cobra 1-877-279-7959 8am-5pm CT
Conduent 1-800-820-6901 Provider Enrollment with HSD:
  • Press Option 6
  • Press Option 3
Conexis 1-877-722-2667
Davis Vision 1-800-999-5431
Delta Dental 505-883-4777
Dental Source 505-237-1501 1-888-862-8659 505-237-8344 Website: Dental Source
DentaQuest 1-888-278-7310
DentaQuest Provider Services 1-855-343-4276 Hours: Monday-Friday 8am-5pm CT
Edgepark 1-888-394-5375
Education & Outreach - Medicaid 505-923-8291 1-844-788-8291 Email: centennialcareoutreach@phs.org
Express Scripts: APS 1-866-563-9297
Express Scripts: NMPSIA 1-800-498-4904
Express Scripts: NMRHCA 1-800-501-0987
Express Scripts: SONM 1-800-743-1720
Express Scripts: UNM 1-800-232-6549
Eye Med 1-800-843-3272
Hanger 505-881-8245 505-883-6243
Health Equity 1-877-877-3696
HME 505-888-6500 505-888-6505
Home Health Services Pres 1-877-606-1151
HSD Client Services Bureau P.O. Box 2348 Santa Fe, NM 87504-2348
HSD Fair Hearing Bureau 505-476-6213 1-800-432-6217
  • opt. 6
 505-476-6215 Fair Hearing Bureau
HSD Provider Relations Help desk 1-800-299-7304 Email: NM.Providers@state.nm.us
Informed Rx 1-800-881-1966
Instamed 1-866-467-8263
IRS 1-888-829-1040
ISD Customer Service Center 1-800-283-4465
Maximus Part D Appeals 585-348-3300 1- 866-589-5241 MAXIMUS, Federal Services, Medicare Part D QIC

3750 Monroe Avenue, Suite 704 Pittsford, NY 14534-1302

Medicaid Call Center 1-888-997-2583 Switch MCO
Medicare (original) 1-800-633-4227 Website: Medicare
Mini Med 1-800-646-4633
Multiplan 1-800-922-4362
My Advocate 1-866-851-0324 Website: My Advocate
My Advocate recertification 1-866-260-8083
New Mexico Aging and Long Term Services 1-800-432-2080 Mon- Fri
NMPSIA 1-800-548-3724
NMRHCA
  • Albuquerque: 505-222-6400
  • Santa Fe: 505-476-7340
 1-800- 233- 2576
  • Albuquerque: 6300 Jefferson St NE Suite 150 Albuquerque, NM 87109
  • Santa Fe: 33 Plaza La Prensa Santa Fe, NM 87507
OPM Fed Employees: Employee Services 202-606-7400
OPM Fed Retirement Services 1-888-767-6738
Optum (transplants) 1-800- 847-2050
OptumRx 1-866-528-5829 1-800-491-7997
OptumRx Mail Order 1-866-528-5829 1-800-491-7997
  • Website: OptumRX
  • Phone App: OptumRx
  • 24 hrs/7 days a week
Optum RX- Provider Relations 1-800-880-1188
PNM Benefits Department 505-241-4919 1-800-640-4692
Presbyterian Hospital Central 505-841-1234
Presbyterian Medical Records 505-841-1944
Presbyterian Tobacco Quit Solutions (Clickotine) Website: Clickotine
Prime Healthways 1-877-238-6240
  • M-F 8am to 8pm EST.
  • Website: Prime
Public Provider Assignment 505-923-2011
Radiology Associates Billing Office 1-800-475-3698
Sales Commercial 505-923-5807
Sales Iplan 1-866-869-7737 505-923-8252
Sales Medicare 505-923-8458 1-800-347-4766 505-923-5385
Sandia Retirees: OneExchange Enroll/Demographic Change 1-888-598-7809
Sandia Retirees: Premiums 1-877-388-5643
Santa Fe County 505-923-7324 1-855-593-7737 Hours: Monday-Friday 7:00am-6pm
Secure Transportation 505-923-6300
  • Option 2
 1-855-774-7737 Open 24 hours a day and 7 days a week
Silver Horizons 505-884-3881
  • Assistance with the following:
    • Electric, Gas or Water bill
    • Groceries
Silver Sneakers 1-888-423-4632 Live and OnDemand Flyer
Silver Sneakers Tuition Rewards 1-877-210-1307
Smoking Cessation 1-800-784-8669
Social Security 1-800-772-1213
Solutran OTC
  • UltraFlex
    • Card Activation: 1-855-256-4620
    • Catalog Orders: 1-866-757-2044
  • DSNP
    • Card Activation: 1-833-832-7306
    • Catalog Orders: 1-866-757-2043
  • PCSC agents only
  • warm transfer phone number to Solutran 1-866-757-2070
  • Hours:
    • Cardholder: IVR 24hrs per day
    • Cardholder: Live Agent M-F (April-Sept) & 7 days (Oct-March): :00am to 11:00pm ET excluding CMS Holidays
    • Cardholder: Participant Website 24hrs per day
SONM ERISA 505-244-6000 1-855-618-1800 505-244-6009
Superior Ambulance (Non-ER) 505-247-8840
Superior Vision 1-800-879-6901
  • Option 4
Traditional Medicine Value Added Service Fax/Address 505-355-7150 Address:

Presbyterian Centennial Care Attn: Claims PO BOX 27489 Albuquerque, NM 87125-7489

Transplant Coordination 505-503-0939 Contact: Darlene Sanchez
TruHearing 1-866-202-0145
TTY 711
United Concordia Dental 1-888-898-0370
United Seating (New Motion) 505-338-6100
UNM Retirees 505-277-6947
VSP 1-800-877-7195
Wagner Equipment Co. Human Resources 505-345-8411 1-800-432-6612
Walgreens Mail Order 1-866-525-1590
Walgreen's Specialty Care Pharmacy 1-866-578-6337              
Western Sky Community Care 1-844-543-8996 Hours: M-F 8am-5pm
Western Teamsters Eligibility: 1-800-932-4790
Zelis E-payment Provider Portal enrollment/client services: For contracted providers 1-855-774-4392
  • Hours:
    • Monday-Thursday 9:00am-7:00pm (EST)
    • Friday 9:00am-5:30pm (EST)
  • Email: Help@epayment.center
  • Website: Presbyterian.epayment.center
Zelis Payments Portal enrollment/client services: For non-contracted providers 1-877-828-8770
  • select option 2 for provider enrollment
  • select option 1 for client services
  • Hours:
    • Monday-Thursday 9:00am-7:00pm (EST)
    • Friday 9:00am-5:30pm (EST)
  • Email: Clientservice@epayment.center
  • Website: Zelis
Zeneth (UFCW only) 505-888-2620



Queue Phone Numbers

Product/Queue Hours Local Toll-Free
Billing Specialist M-F 7-6 505-923-5150
Broker M-F 8 -5 505-923-5656 1-866-246-9877
Centennial Care - Navajo M-F 8-6 505-923-5157 1-888-806-8793
Centennial Care - Travel M-F 8-6 505-923-8774 1-855-769-7737
Centennial Care (Medicaid) M-F 8-6 505-923-5200 1-888-977-2333
City of ABQ (Comm) M-F 7-6 505-923-7787 1-855-261-7737
City of Rio Rancho M-F 7-6 505-923-5208 1-877-752-4164
Commercial M-F 7-6 505-923-5678 1-800-356-2219
Engage M-F 7-6 505-923-7521 1-855-923-7521
Medicare OEV M-F 8-5 505-923-6780 1-855-768-7737
Medicare RSVP M-Sun 8-8 505-923-6001 1-866-593-7436
Senior (PSC) M-Sun 8-8 505-923-6060 1-800-797-5343
D-SNP M-Sat 8-8 505-923-7675 1-855-465-7737
IBAC M-F 7-6 505-923-5600 1-888-275-7737
Intel - Connected Care M-F 8-6 505-923-8000 1-855-780-7737
PCU M-F 8-5 505-923-5757 1-888-923-5757
PIC M-F 7-6 505-923-6980 1-800-923-6980
Presbyterian Employee Assist Team M-F 8-5 505-923-5260 1-855-462-7737
Prospective Centennial Members M-F 8-6 1-844-788-8291
SCI 505-923-5225 1-866-593-7434
Select Provider Network (Broker) M-F 8-5 505-923-8500 1-800-863-8710
Spanish
TriCore Labs M-F 7-6 505-923-5258 1-866-979-6778
UFCW (Comm) M-F 7-6 505-923-6990 1-855-271-7737
UNM M-F 7-6 505-923-5232 1-866-574-9567



Internal Phone Numbers

Name Local Long Distance Fax # Notes
Appeals and Grievances 505-923-6111
Baby Benefits Program 505-923-5017

VM line only. Cold transfer member to leave name, call back # and message.

1-866-634-2617

VM line only. Cold transfer member to leave name, call back # and message.

505-213-0185
  • Email either email address:
    • performanceIMP@phs.org
    • Pophlthmgt@phs.org
  • Mail:

Presbyterian Health Plan Population Health Management P.O. Box 27489 Albuquerque, NM 87125

Behavioral Health PA dept. 505-923-5757
  • option 5
 505-843-3019
Care Coordination Intake Use Genesys option: Care-Coordination Select option #2 Referrals
Claims Configuration 505-923-6890
Claims medical record 505-923-8290 Used if a provider needs to fax medical records or an itemization for a claim
Credentials Verification Organization 505-923-5993
Enrollment Hot Phone 505-923-7115 505-923-8252
  • Do not release this phone number to members or providers;
  • Do not transfer callers to this number;
  • Internal use only
  • You can release the fax number
Environmental Modification Email: ccenviormentalmod@phs.org
Financial Counselor 505-841-1406 Admitting at Presbyterian Main
HCC Internal Transfer 505-724-8982 Medicare health and wellness assessment
Health Assessments 505-923-7314 1-855-451-7737 M-F 8-5
Health coach 505-923-8858
  • Leave message requesting call back
  • Care Coordination Intake line can also be used M-F 8 am to 5 pm
HealthPlex 505-823-8399 505-823-8324
Health Services PA dept. 505-923-5757
  • option 4
Healthy Solutions department 505-923-5487 1-800-841-9705 Email: HealthySolutions@phs.org
  • Information on:
    • Health education counseling
    • Classes
    • Programs
HIPAA Release Forms 505-923-5124 Email: pcscregulatory@phs.org
Home Health 505-559-1144 505-559-1150
Hospital Switchboard
  • Presbyterian Main: 505-841-1234
  • Kaseman Hospital: 505-291-2000
  • Rust Medical Center: 505-253-7878
  • Presbyterian Hospital: 1100 Central Ave SE, Albuquerque
  • Kaseman Hospital: 8300 Constitution Ave NE, Albuquerque
  • Rust Medical Center: 2400 Unser Blvd. SE, Rio Rancho
HR 505-923-8750
IPlan Renewal Call Center
IT 505-923-6825
LTC Support Broker Service 505-589-8340
Mail Room 505-923-5658
Medication Therapy Management 505-923-6790
MyPRES Provider Portal Help desk 505-923-5590 1-866-861-7444 Website: MyChart
  • Available 24/7
New Family and Childbirth Classes 505-563-6501 Website: New Parent Class Signup
  • No cost for Presbyterian Centennial Care Members
Patient Advocacy   505-724-6800 Assistance with filling out PFS Financial assistance application
Patient Advocate Line 505-923-5256 For patients of Pres (member or non member) who have complaints regarding care or other services at Presbyterian Facilities
Patient Financial Counselor 505-841-1406 Admitting at Presbyterian Main
PCU 505-923-5757 1-888-923-5757
  • Option 1: Member Eligibility, Copayment Information, PCP Verification
  • Option 2: Claims Mailing Address
  • Option 3: Pharmacy Services
  • Option 4: Health Services
  • Option 5: Behavioral Health Services
  • Option 6: All Other Inquiries
PFS 505-923-6600
Pharmacy 505-923-5540
  • Member call use Genesys option: RX-CSC
  • Provider call use Genesys option: Pharmacy Provider Only
 1-800-724-6953
Presbyterian Account Verification/Pre-Registration 505-923-8300
Pre-CNA Transfer 505-923-7320
  • Pre- CNA
  • Preventative Care Callbacks
  • Clinical Call Measure Callbacks
Presbyterian Cent. CareOmbudsman 505-923-5780 505-923-8159
  • Email: ombudsman@phs.org
  • Mail:

Attention: Ombudsman Presbyterian Centennial Care 9521 San Mateo Blvd. NE Albuquerque, NM 87113

Presbyterian Sample Pharmacy
  • Kaseman Hospital: 505-559-6508
  • Rust Medical Center: 505-253-6015
 Website: Sample pharmacy
Presbyterian Specialty pharmacy 505-823-8800 1-855-775-7737 505-823-8833
PRESious Beginnings 505-563-6306     505-563-6306
PresRn 505-923-5677 1-888-730-2300 To transfer a member call use Genesys option:
  • PresRN, Centennial Care
  • PresRN, Commercial
  • PresRN, Medicare
Privacy Officer: Sofia Collaros 505-923-6176 Email: scollaros@phs.org
Provider Network Management 505-923-5400
Sales-DSNP 505-923-5264
Sales-Medicare 505-923-8458 1-800-347-4766 505-923-5385
Security 505-841-1200
Subrogation
  • A-L Jennifer McFarlin: 505-923-5826
  • M-Z Lynn Blackburn: 505-923-5896
Support Broker Services 505-589-8340
Transplant Coordination: Darlene Sanchez 505-503-0939
UM - Long Term Care (Urgent only)
    • Do not contact members of this staff directly
 505-923-8145 505-843-3195
  • Check status on non-urgent LTC auth's
  • Email: UMLTCAdmin@phs.org
Workforce 505-923-6156



After Hours Phone Numbers

Name Number Notes
Centennial Care Coordination 505-923-8858 Call hours: After 5pm
Health Risk Enrollment 505-493-0414
Magellan/Behavioral Health Crisis Line 1-800-424-4657
New Mexico Crisis and access Line ( NMCAL) 1-855-662-7474
On-Call Care Coordination Director 505-620-5052 Call hours: After 5pm
On-Call Care Coordination Manager 505-249-2036 Call hours: After 5pm
On-Call UM Prior Auth Manager 505-934-9296 Call hours: After 5pm
On-Call UM Prior Auth Nurse 505-269-5560 Call hours: After 5pm
Optum Rx Pharmacy Help Desk 1-866-528-5829 HP Passcode: Happy New Year
Pharmacy On Call 505-220-9063 For issues Optum Rx is unable to assist with



Behavioral Health Phone Numbers

Name Number Notes
Availity 1-800-282-4548 Website: Availity
New Mexico Crisis and Access Line 1-855-662-7474
Magellan 1-800-424-4657
PHP Behavioral Health Department 1-505-923-5470



PMG Primary Care

Location Address Phones
Atrisco

3901 Atrisco Dr. NW
Albuquerque, NM 87120

505-462-7575
Belen

609 S. Christopher Rd.
Belen, NM 87002

505-864-5454
Intel

4100 Sara Rd SE
Rio Rancho, NM 87124

505-253-7900
Kaseman FP

8300 Constitution NE
Albuquerque, NM 87110

505-291-2402
Kaseman IM

8300 Constitution NE
Albuquerque, NM 87110

505-291-2200
Las Estancias

3630 Las Estancias SW
Albuquerque, NM 87121

505-462-7777
Los Lunas

200 Emilio Lopez Rd
Los Lunas, NM 87031

505-866-2700
Montgomery

8800 Montgomery Blvd NE
Albuquerque, NM 87111

505-462-6400
Northside

5901 Harper Dr. NE
Albuquerque, NM 87109

505-823-8282
Pan American

6100 Pan American Fwy NE, Ste 390
Albuquerque, NM 87109

505-823-8599
Paradise

4588 Paradise Blvd. NW
Albuquerque, NM 87114

505-998-1717
Rio Rancho FP

4005 High Resort Blvd
Rio Rancho, NM 87124
2nd Floor

505-462-6000
Rio Rancho IM

4005 High Resort Blvd
Rio Rancho, NM 87124
1st Floor

505-462-6000
Rio Rancho Peds

4005 High Resort Blvd
Rio Rancho, NM 87124
1st Floor

505-462-6000
RR 528

3777 NM 528
Rio Rancho, NM 87144

505-404-2590
San Mateo

401 San Mateo SE
Albuquerque, NM 87108

505-462-7333
Santa Fe

454 St. Michael's Dr
Santa Fe, NM 87505

505-303-5000
Wyoming

5550 Wyoming Blvd. NE
Albuquerque, NM 87109

505-462-6600



PMG Specialties

Location Address Phones

Bariatric Surgery Center

Rio Rancho

2400 Unser Blvd SE
Rio Rancho, NM 87124
Lower Level

505-253-6100

Behavioral Health

Adults

1325 Wyoming Blvd. NE
Albuquerque, NM 87110

505-291-5300

Behavioral Health

Children

8312 Kaseman Ct. NE
Albuquerque, NM 87110

505-291-5300

Cardiology

PMG Clinic Carmel Ave

7920 Carmel Ave NE
Albuquerque, NM 87113

505-563-2500

Cardiology

Pres Hospital POB

201 Cedar St. SE, Suite 7600
Albuquerque, NM 87106

505-563-2500

Cardiology

Rust Medical Center

2400 Unser Blvd. SE
Rio Rancho, NM 87124

505-253-6300

Ear, Nose & Throat

Albuquerque

201 Cedar St. SE, Suite 4600
Albuquerque, NM 87106

505-253-6100

Ear, Nose & Throat

Rio Rancho

2400 Unser Blvd SE #150
Rio Rancho, NM 87124

505-253-6100

Endocrinology

Kaseman POB

8300 Constitution Ave. NE
Albuquerque, NM 87110

505-559-6400

Endocrinology

Rio Rancho High Resort

4100 High Resort Blvd. SE
Rio Rancho, NM 87124

505-559-6400

Gastroenterology

Albuquerque

1100 Lead Ave. SE
Albuquerque, NM 87106

505-224-7000

Gastroenterology

Rio Rancho

2400 Unser Blvd, Suite 19100
Rio Rancho, NM 87124

505-224-7000

General Surgery

Albuquerque

201 Cedar St. SE
Albuquerque, NM 87106

505-253-6100

General Surgery

Kaseman

8300 Constitution Ave NE
Albuquerque, NM 87110

505-253-6100

General Surgery

Rust Medical Center

2400 Unser Blvd SE, Suite 19400
Rio Rancho, NM 87124

505-253-6100

Home Healthcare

8100 Constitution Pl. NE, Ste 400
Albuquerque, NM 87110

505-559-1000

Home Healthcare

Rehabilitation
 505-559-1144

Hospice

8100 Constitution Pl. NE, Ste 400
Albuquerque, NM 87110

505-559-1000

Infusion Center

Presbyterian Hospital POB

201 Cedar Ave. SE, Suite 4620
Albuquerque, NM 87106

505-563-1309

Infusion Center

Rio Rancho

4100 High Resort Blvd. SE
Rio Rancho, NM 87124

505-462-8700

Intensive Outpatient Program

Substance Abuse Treatment

8300 Constitution Ave.
NE Albuquerque NM 87110

505-291-2560

Inpatient Psychiatric Services

Kaseman Hospital

8300 Constitution Ave. NE
Albuquerque, NM 87110

505-291-5300
Kidney Transplant Services

201 Cedar St. SE
Albuquerque, NM 87106
8th floor

505-841-1434

Neurology

Kaseman

8120 Constitution Pl. NE,Ste 120
Albuquerque, NM 87110

505-823-8777

Neurology

Rio Rancho

4100 High Resort Blvd. SE
Rio Rancho, NM 87124

505-291-2730

Neurosurgery

Presbyterian Hospital POB

201 Cedar St. SE, Suite 5630
Albuquerque, NM 87106

505-563-6399

Nutrition Counseling Services

Dieticians

8300 Constitution NE
Albuquerque, NM 87110

505-291-2343

OB/GYN

Presbyterian Hospital POB

201 Cedar St. SE, Suite 5600
Albuquerque, NM 87106

505-563-6000

OB/GYN

PMG
 Isleta, Los Lunas, Pan American, San Mateo, Santa Fe

505-823-8787
centralized scheduling

OB/GYN

Rust Medical Center

2400 Unser Blvd. SE, Ste 18200
Rio Rancho, NM 87124

505-253-6200

Oncology/Hematology/Radiation Cancer Center

Kaseman

8300 Constitution Ave. NE, Bldg D
Albuquerque, NM 87110

505-559-6100

Oncology/Hematology/Radiation Cancer Center

Rio Rancho

4100 High Resort Boulevard SE
Rio Rancho, NM 87124

505-559-6100

Orthopedics

Kaseman

8300 Constitution Ave. NE
Albuquerque, NM 87110

505-559-6444

Orthopedics

Rust Medical Center

2400 Unser Blvd. SE, Suite 8100
Rio Rancho, NM 87124

505-253-6100

Pain & Spine

Kaseman

8300 Constitution Ave. NE
Albuquerque, NM 87110

505-291-2770

Pain & Spine

Rio Rancho

4100 High Resort Blvd. SE
Rio Rancho, NM 87124

505-291-2770
Palliative Medicine

8100 Constitution Pl. NE, Ste 400
Albuquerque, NM 87110

505-559-1000
Pediatric Endocrinology

201 Cedar St. SE, Suite 4640
Albuquerque, NM 87106

505-563-6530
Pediatric Gastroenterology

201 Cedar St. SE, Suite 4660
Albuquerque, NM 87106

505-563-6530
Pediatric Hematology/Oncology

201 Cedar St. SE, Suite 4660
Albuquerque, NM 87106

505-563-6530
Pediatric Neurology

201 Cedar St. SE, Suite 4660
Albuquerque, NM 87106

505-563-6530
Pediatric Pulmonology

201 Cedar St. SE, Suite 4660
Albuquerque, NM 87106

505-563-6530
Pediatric Surgery

201 Cedar St. SE, Suite 4660
Albuquerque, NM 87106

505-563-6530

Physical Therapy

Outpt Rehab
Rio Rancho

3715 Southern Blvd SE
Rio Rancho, NM 87124

505-823-8350

Physical Therapy

Outpt Rehab
Health Plex

6301 Forest Hills Drive NE
Albuquerque, NM 87109

505-823-8350

Physical Therapy

Outpt Rehab
Kaseman

8100 Constitution Pl., NE
Albuquerque NM 87110

505-823-8350

Podiatry

Northside

5901 Harper Dr. NE
Albuquerque, NM 87109

505-823-8444

Podiatry

Kaseman POB

8300 Constitution Ave. NE
Albuquerque, NM 87110

505-559-6444

Podiatry

Rio Rancho

2400 Unser Blvd SE #8100
Rio Rancho, NM 87124

505-253-6100

Pulmonology

Harper

5901 Harper Dr NE, Entrance C2, Suite 2400
Albuquerque, NM 87109

505-823-8200

Radiology Scheduling

Albuquerque
 Presbyterian Downtown, Presbyterian Kaseman, Presbyterian Rust 505-724-7627

Rheumatology

Kaseman POB

8300 Constitution Ave. NE
Albuquerque, NM 87110

505-291-2222

Rheumatology

Rio Rancho

4100 High Resort Blvd. SE
Rio Rancho, NM 87124

505-291-2222

Sleep Disorder Center

Kaseman

8300 Constitution Ave. NE
Albuquerque, NM 87110

505-291-2700

Sleep Disorder Center

Rio Rancho

4100 High Resort Blvd. SE
Rio Rancho, NM 87124

505-462-8520
Specialty Care Pharmacy

4580 Paradise Blvd NW
Albuquerque, NM 87114

505-823-8800

Surgical Oncology

Presbyterian Hospital POB

201 Cedar St. SE
Albuquerque, NM 87106

505-563-1000

Surgical Oncology

Rust Medical Center

2400 Unser Blvd. SE, Suite 8100
Rio Rancho, NM 87124

505-253-6100

Urology

Rust Medical Center

2400 Unser Blvd. SE,
Rio Rancho, NM 87124
Lower Level

505-563-6565
Wound Center

5901 Harper Dr. NE
Albuquerque, NM 87109

505-823-8870



Prior Authorization Fax Numbers

Title Fax # Web Phone
Appeals 505-923-6111
Behavioral Health Inpatient 505-923-5757 opt. 5
Home Health Care 505-559-1150
Inpatient Services 505-843-3107
Long-Term Care 505-843-3195
Magellan Behavioral Health 505-843-3019
NIA 1-800-784-6864 https://www.RadMD.com 1-866-236-8717
Outpatient Services / DME/ Prosthetics/ Orthotics 505-843-3047
Pharmacy 505-923-5540
UNM 505-843-3108



All LOB Mailing Addresses

Mailing Address Cooper Center Address
PO Box 27489

Albuquerque, NM 87125

9521 San Mateo Blvd

Albuquerque, NM 87113

PCSC Fax: 505-923-5124 Hours of Operation: M-F 8am-5pm

Premium Billing Mailing Address

Plan Address
Commercial Members Presbyterian Health Plan

Po Box 911594
Denver, CO 80291-1594

Presbyterian Senior Care Members Presbyterian Health Plan

PO Box 911594
Denver, CO 80291-1594

Presbyterian PPO Medicare Members Presbyterian Health Plan

PO BOX 911600
Denver, CO 80291-1600



Claims Mailing Address Submitted by a Provider

Plan Address
Medical Claims Submitted By a Provider

P.O. Box 911594
Albuquerque , NM 87125

UNM Medical Claims Submitted By a Provider

P.O. Box 26267
Albuquerque, NM 87125-6267

Centennial Behavioral Health Claims Submitted By a Provider

P.O. Box 25926
Albuquerque NM 87125



Claims Mailing Address Submitted by a Member

Plan Address
All Behavioral Health, Medical, or Pharmacy Health Claims Submitted by a Member Claims Department

P.O. Box 27489
Albuquerque, NM 87125

Medicare PPO Members claims Presbyterian MediCare PPO

P.O. Box 25361
Albuquerque, NM 87125-6267



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